Maintaining your health and that of your loved ones is always important, but decisions about getting care during this uncertain time can be confusing and even a little scary. At OBGYN HAWAII, we are taking the necessary precautions to make sure we are safely and effectively providing the care you need.
- We have appointments available - Delaying care can lead to otherwise avoidable complications or worsening conditions. Dr. Jamm is seeing patients both in-office and virtually (telehealth visits) to make sure you continue to receive the care you need as safely as possible.
- Virtual care is here – For some visits that do not require a physical exam and/or testing, we offer telehealth visits and offer quality care without you needing to leave home.
Should I keep my scheduled appointment?
If you have an upcoming appointment, we encourage you to keep it. Both in-office and telehealth appointments are being offered at OBGYN Hawaii.
- If telehealth visit is an option for you, our office will contact you about setting up a telehealth visit and to discuss other options if needed.
- Telehealth/Video visits will be billed to your insurance. In most cases, your copay is the same as an in-person appointment. Coverage details vary by insurer, so please contact your insurance provider with questions and to confirm your out-of-pocket costs.
- If you are unable to keep your current appointment, please call our office to reschedule.
Can I schedule a new appointment?
Yes, we are currently accepting new patients, so please don’t put off your health needs and give our office a call.
- If you wish to schedule a new patient appointment, you may contact our office at (808) 486-8630. Please have your insurance information available. This will help us determine if we participate with your insurance plan. You will have an option to schedule an in-office visit or telehealth visit appointment, depending on your health concerns to be addressed.
Which patients need to be seen in person?
Virtual visits allow OBGYN Hawaii offer quality care for many types of appointments. But some concerns require a physical examination and/or testing, as do some forms of treatment. Your provider will decide with you which type of appointment is best.
Are clinic or office visits safe right now?
We’ve taken many steps to protect your health during an in-person visit, including:
- Scheduling additional time between appointments to limit contact with other patients
- Enhancing cleaning between patients
- Changing the setup of our waiting rooms to allow for physical distancing
- When possible eliminating time in the waiting room, allowing you to stay in your car until we’re ready to take you directly to an office or exam room
- Implementing a patient mask policy
- Wellness screening – Prior to coming in you’ll be asked a series of questions to make sure an in-person visit is still safe and appropriate
- Temperature – You may be asked if you’re running a temperature or have your temperature taken before entering the Queen’s Physicians Office Building as an added precaution to ensure your safety and that of our staff and healthcare providers
- Masks – Everyone entering the Queen’s Medical Center facility is required to wear face mask which must be worn securely and properly during the visit. Masks lower the risk of spreading or catching the coronavirus through coughs and sneezes. Together with hand washing and physical distancing, these are the most important things we can all do to reduce the spread of COVID-19.
- Assessing the wellness of each patient carefully before they enter our office
- Providing our staff with adequate personal protective equipment
- Limiting visitors to reduce the risk of physical contact
What should I expect during an in-person appointment?
We’ve taken many steps to protect your health during an in-office visit, so for your safety and protection, as well as the safety of our staff, we have implemented the following precautions:
- All patients are required to wear a facemask upon entering the facility and facemasks must be worn properly at all times.
- We are asking for your cooperation and understanding as we are only allowing patients into the office. This is due to social distancing guidelines in place by the government.
- We may make an exception to allow spouses, partners, guests 18 years old or older to certain appointments.
Are you experiencing any of the following symptoms? If you answer YES to any of the following, please call the office to reschedule your appointment and to receive guidance regarding care:
- Temperature of 100. 4°F or higher
- Cough or shortness of breath
- Muscle or body aches, headache, sore throat, fatigue
- Congestion or runny nose, nausea, vomiting, diarrhea
- Loss of taste or smell
Within the past 14 days:
- Have you traveled outside of the State or abroad?
- Have you been in contact with someone who has recently returned or traveled outside of the State or abroad?
- Have you or anyone in your household had recent exposure to an individual who tested positive for COVID-19?
- Have you or anyone in your family been recently tested for COVID-19?
Thank you for your cooperation and understanding during this pandemic. Together, we can help to keep our loved ones, family, friends, community healthy and safe.
Please note that policies may change and updated at any time during the pandemic.